Frequently Asked Questions
What should I do to prepare for a cleaning?
No, you do not need to spend hours cleaning prior to the cleaning lady showing up! However, we do ask that you pick up laundry, toys, and any clutter prior to having your house cleaned. That way, your cleaner is able to spend more time on the actual cleaning.
What should I expect from my cleaner?
Check out "what is included" to get a detailed list of what is done for each cleaning. If you have any special or additional request, feel free to discuss this with us so we can make sure you're happy.
Why is it important to be insured?
Hiring an uninsured business of any kind is risky. What if your tree worker has a branch fall on your car? What if your cleaning person accidentally knocks over your flat screen TV while cleaning? While we hate to think of the "what ifs" it's comforting to know that you are covered if such an unfortunate event should occur!
Do prices include taxes?
Yes, Goldilocks Cleaning Services is a registered business and because we are considered a "home service" all prices include taxes.
Do I have to be home when the cleaner comes?
You do not have to be home but you are more than welcome to be if you should choose!